Priced by machine. Every plan takes your whole team.
You pay for the computers you manage — never for the people who manage them. Start free, move up when your fleet does, cancel whenever you like.
- Attended and unattended access
- File transfer and multi-monitor
- Every platform
- Documentation and community
- Everything in Free
- Shared address book and groups
- Session recording
- Two-factor and IP allowlist
- Email support
- Everything in Pro
- Your own branded client
- Single sign-on and audit log
- Deployment policies
- API access
- Everything in Business
- Private server, hosted or on your hardware
- Named engineer, agreed response times
- Fleet rollout and migration
- After-hours cover
What's in each plan.
| Feature | Free | Pro | Business | Managed |
|---|---|---|---|---|
| Managed devices | 3 | 100 | 500 | Unlimited |
| Technicians | 1 | Unlimited | Unlimited | Unlimited |
| Attended & unattended access | ✓ | ✓ | ✓ | ✓ |
| File transfer, multi-monitor | ✓ | ✓ | ✓ | ✓ |
| Shared address book & groups | — | ✓ | ✓ | ✓ |
| Session recording | — | ✓ | ✓ | ✓ |
| Two-factor & IP allowlist | — | ✓ | ✓ | ✓ |
| Your own branded client | — | — | ✓ | ✓ |
| Single sign-on & audit log | — | — | ✓ | ✓ |
| API access | — | — | ✓ | ✓ |
| Private server | — | — | — | ✓ |
| Support | Docs | Named engineer |
The things people ask before they pay.
What counts as a device?
Any machine with Maxdesk installed that you want to reach. The computer you connect from isn't counted, so a technician's laptop is free.
What happens if I go over my limit?
Nothing breaks. You'll see the overage in your account and we'll ask you to move up a plan — no machine is cut off mid-session.
Can I switch plans or cancel?
Any time, from your account. Paid access runs to the end of the period you've paid for. Self-serve plans have no contract term.
How do I pay?
By card at checkout. You'll get an invoice by email each billing period, and every past invoice is in your account.
Is yearly billing cheaper?
Yes — paying yearly works out to two months free against monthly billing.
Do you offer support on its own?
Priority Support is an add-on to any paid plan: a named engineer and agreed response times. See support plans.
Start free. Pay when it earns it.
Three devices, no card, no expiry.