Reach any computer you look after.
Maxdesk is remote access priced by the machine, not by the person — so put every technician you have on it without the bill moving. Install it once and the computer is there when you need it, whether anyone is sitting at it or not.
Free for 3 devices. No card. Windows, macOS, Linux, Android and iOS.
Encrypted end to end
Sessions are encrypted between your machine and the far one. Relay servers pass traffic they cannot read.
Per device, not per seat
You're billed for the machines you manage. Technicians, admins and after-hours help are unlimited on every paid plan.
Open-source core
Built on an open-source remote desktop engine, so the part that touches your machines can be read by anyone.
Three steps, then it is just there.
Install it on the far machine
Run the client once. The machine gets a permanent nine-digit Maxdesk ID — 417 902 336 — that doesn't change when its network does.
Add it to your address book
Set a permanent password for unattended access, or leave it prompt-only so somebody has to accept each session.
Connect from anywhere
From your desktop, your phone, or a browser. File transfer, multiple monitors and clipboard come with the session.
Everything the job needs, nothing sold back to you later.
Unattended access
Reach a machine at 2am with nobody in the building. Survives reboots and runs as a service.
Address book & groups
Shared across your team, organised by site or client, with per-technician access rules.
File transfer
Drag files both directions mid-session. No third-party upload in the middle.
Session recording
Record what was done on a machine and keep it for the audit, the client, or the argument.
Two-factor & IP allowlist
Lock the account down, and lock connections to the addresses your team works from.
Multi-monitor
See every screen on the far machine, or pick one and work at full resolution.
Your own branded client
Ship an installer with your name and logo on it, so customers install your tool.
Private server option
Run it on your own hardware or a private instance we host. Sessions never touch shared infrastructure.
Audit log
Who connected to what, from where, and for how long — exportable when somebody asks.
When it won't connect, you can call a person.
Every other tool in this category answers that with a forum link. Maxdesk is run by an IT and ERP shop that has spent years keeping other people's machines working. Support is a product here, not a deflection.
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A named engineerNot a queue. The person who set you up is the person who picks up.
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First response inside 8 hoursEvery ticket is tracked against a response target, and you can see where yours stands.
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Rollout done for youWe install across your fleet, set groups and passwords, and hand it over working.
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Your server, maintainedA private instance, patched and monitored, so nobody on your side has to own it.
Priced by machine. Every plan takes your whole team.
- Attended and unattended access
- File transfer and multi-monitor
- Every platform
- Documentation and community
- Everything in Free
- Shared address book and groups
- Session recording
- Two-factor and IP allowlist
- Email support
- Everything in Pro
- Your own branded client
- Single sign-on and audit log
- Deployment policies
- API access
- Everything in Business
- Private server, hosted or on your hardware
- Named engineer, agreed response times
- Fleet rollout and migration
- After-hours cover
Put it on three machines tonight.
The free plan isn't a trial — it doesn't expire, and it doesn't ask for a card. If it earns the rest of your fleet, move up then.